Patients Comment on Returning to SRO for Appointments

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Patients Comment on Returning to SRO for Appointments

In accordance with our own high standards and following the Centers for Disease Control and Prevention guidelines, our priority continues to be protecting staff and patients during these trying times. Elective and urgent care surgeries are now available and we are also open for patients seeking appointments covering all orthopaedic needs.

As patients return for scheduled surgeries and make new appointments to address ongoing orthopaedic concerns we continue to invite them to tell us how the appointment went based on their expectations. Below are more recent patient comments since re-opening.


Tell us about your recent appointment ...

I’m a nurse and had been having intractable neck pain and couldn’t get physical therapy (all closed due to COVID) or anything else that worked. I talked to Dr A at work in the hall and he made appointment for me the next day and got me into P.T. and some other things that helped me get on a path to freedom from pain. I am so indebted. It kept me from having to take more time off work etc. and such a relief to get rid of that pain. Very kind.

Everyone was helpful and welcoming. It was clean and bright with ample parking. Doctor was very professional, thorough and knowledgeable. Over all it was a great experience. Thank you!

My experience was very good. He explained my options in an understandable way. Everything was clean and sanitized. Have had cortisone shots without any adverse reactions.

Start to finish, every one nailed it! Thank you for being there in these trying times.

These are crazy times and everyone is doing the best possible under the circumstances. Great care. Great people and customer service.

Dr. Mazur was very nice and informative during the Tele Med appointment. It was a pleasant experience.


Santa Rosa Orthopaedic is here to provide services for patients seeking appointments covering all orthopaedic needs. Once again while our priority is to provide the highest level of orthopaedic care to patients in a safe environment, for anyone who may feel more vulnerable to the COVID-19 virus you are invited to request a remote SRO telemedicine appointment. We look forward to continuing to provide optimal health coverage to North Bay residents and families.

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