Patients Provide Comments on Return to SRO

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Patients Provide Comments on Return to SRO

In accordance with our own high standards and following the Centers for Disease Control and Prevention guidelines, our priority continues to be protecting staff and patients during these trying times. Elective and urgent care surgeries are available and we are also open for patients seeking appointments covering all orthopaedic needs.

As patients return for scheduled surgeries, attend a video telemedicine conference or make new appointments to address ongoing orthopaedic concerns we invite them to tell us how the appointment went based on their expectations. Below are more recent patient comments since re-opening.


Tell us about your recent appointment ...

I love the precautions taken prior to entering the health center. I felt comfortable and safe during my visit. The doctor was very thorough in discussing my treatment options.

Dr. Mazur is reliable, efficient, and expertly dependable. I felt safe in the setting – there was awareness of the pandemic and procedures were in place to protect everyone.

Dr. Pourtaheri is an excellent surgeon. Great results. Doesn’t waste patient’s time. Loved our video call…so grateful for the flexibility.

Dr. Mazur was very nice and informative during the Tele Med appointment. It was a pleasant experience

Our video conference went well and I was able to get the information I needed thank you so much.

Dr. McDermott and his staff are nothing short of awesome. They provide clear information on options including physical therapy and surgical procedures. They are very professional, kind, and competent. My experience couldn’t have been better.

“Nice handling of the necessary precautions during the COVID-19 situation.”


Santa Rosa Orthopaedic is here to provide services for patients seeking appointments covering all orthopaedic needs. Once again while our priority is to provide the highest level of orthopaedic care to patients in a safe environment, for anyone who may feel more vulnerable to the COVID-19 virus you are invited to request a remote SRO telemedicine appointment. We look forward to continuing to provide optimal health coverage to North Bay residents and families.

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