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Santa Rosa Orthopaedics participates in most major insurance plans and will bill all insurance plans, whether participating, (contracted), or not contracted.
Please bring your insurance card at each visit to our medical or physical therapy offices.
In an effort to keep medical costs down we require all managed care co-payments be made prior to seeing your physician or therapist. It is the responsibility of the patient to obtain the necessary referral prior to seeing a physician or therapist for the first time or for a new injury or complaint.
If you are unable to keep your appointment you must cancel it at least twenty-four (24) hours in advance. Failure to attend a scheduled appointment or notify the office with a twenty-four hours’ notice may result in a charge computable to your scheduled appointment.
We do understand that insurance payments are sometimes delayed. You will receive a statement after your insurance has notified us of any amount that is the responsibility of the patient/insured.
Private pay accounts are expected to pay at the time service is rendered.
A copy of our Financial Policy is given to all new patients prior to or at their first visit in our office. If you would like a copy of our Financial Policy at this time, click here to download and print it. (requires Adobe Acrobat Reader)
If you have any further questions regarding our Financial Policy, your bill or insurance questions, please contact our business office at (707) 546-1922.