Santa Rosa Orthopaedics is committed to providing our patients with the best orthopaedic experience possible.
Below is a list of resources we have put together to help our patients prepare for a visit including forms, billing and insurance information and much more. For medical appointments, please call (707) 546-1922. Press 1 for direct access to our scheduling department. Any of our schedulers will be able to assist you in scheduling an appointment with any of our providers. For surgical scheduling please press 4 and select the appropriate scheduler for your physician.
Resources to help you prepare for a visit
Santa Rosa Orthopaedics is proud to be an affiliated orthopaedic practice with Santa Rosa Memorial Hospital (St Joseph Health System – Sonoma County) and Sutter Medical Center of Santa Rosa. Click the links below for more information on Santa Rosa Memorial Hospital and Sutter Medical Center of Santa Rosa:
St. Joseph Health – Sonoma County
1165 Montgomery Drive
Santa Rosa, CA 95405
Petaluma Valley Hospital
400 N. McDowell Blvd.
Petaluma, Ca 94954-233A
At Santa Rosa Orthopaedics you may schedule an appointment without being referred by another doctor. However, if your insurance plan requires a referral from your primary care provider, you will need to obtain this referral before arriving for your appointment.
Our offices are open from 8:00 am until 5:30 pm Monday through Friday. Patients can schedule appointments from 8:30- 5:00. Early notification of cancellations is appreciated so that your appointment may be filled with another patient and avoid delays. You may be charged for a missed appointment, untimely cancellation of an appointment, surgical cancellation fee for late cancellation and or failure to comply with surgical instruction/s.
Please bring all pertinent medical records with you from your primary care provider or other orthopaedic physician. These may include:
- Insurance identification
- X-rays and/or MRI scans
- List of current Medications
- Laboratory results
From Outside Physician
- Operative reports
- Arthroscopic photographs
- Videos or pictures of prior operations
For medical appointments, please call the general number listed for the offices below.
Phone: (707) 546-1922 — Google Directions
Sports Medicine & Rehabilitation, 34 Mark West Springs Rd., Suite 300
Santa Rosa, Ca 95403
Phone: (707) 546-1922 — Google Directions
167 Lynch Creek Way, Petaluma, Ca 94954
Phone: (707) 546-1922 — Google Directions
Calling Santa Rosa Orthopaedics
Dial 546-1922 and select option 1 to reach our central scheduling department. Any of our schedulers may assist you in scheduling an appointment with any of our physicians.
For your convenience, you may request to see a specific physician or you may choose to be referred to any of our outstanding physicians according to the specific specialty you require or simply by earliest availability. If you have a matter that requires immediate attention, you may be seen in most cases by the physician on call for the group that day.
If you wish to schedule an appointment with a specific physician, please select from the physician contact list.
For questions regarding medical referrals, procedures or prescriptions, please contact your Physicians’ Medical Assistant – do not call the Physician’s Medical Assistant for appointments, instead follow the appointment procedures above.
To request an appointment on-line via the patient portal go to our SRO Patient Portal
We look forward to meeting you at your scheduled appointment. Please arrive at least 30 minutes before your scheduled appointment time. Allow at least one and a half to two (1.5 to 2) hours for your first appointment.
At the time of your appointment please bring the following:
- The two completed and printed forms Standard Patient Demographic Form & Standard Patient History Form
- All current medical insurance cards
- Referral form, if required by your health plan
- Recent x-rays or MRI studies
- A list of all current medications
Click on the links below to display the form you need. Each form will load in a separate window. You have the option to complete each form directly from your computer, then print it out and bring it with you to your appointment. None of your information will be sent via the internet – it will only be printed on your printer.
New Patient Form
- Standard Patient Demographic Form
- Worker’s Compensation Demographic Form
- Standard Patient History Form
- Financial Policy 2019
Records Request Form
If you are unable to keep your appointment, you must cancel it at least twenty-four (24) hours in advance. Failure to attend a scheduled appointment or notify the office with a 24 hours’ notice may result in a charge computable to your scheduled appointment.
We understand and respect the fact that in certain instances, reasonable and extenuating circumstances may prevent you from providing 24-hour notification of schedule changes. These cases will be weighed on an individual basis.
Santa Rosa Orthopaedics participates in most major insurance plans and will bill all insurance plans, whether participating, (contracted), or not contracted.
Please bring your insurance card at each visit to our medical or physical therapy offices.
In an effort to keep medical costs down we require all managed care co-payments be made prior to seeing your physician or therapist. It is the responsibility of the patient to obtain the necessary referral prior to seeing a physician or therapist for the first time or for a new injury or complaint.
If you are unable to keep your appointment you must cancel it at least twenty-four (24) hours in advance. Failure to attend a scheduled appointment or notify the office with a twenty-four hours’ notice may result in a charge computable to your scheduled appointment.
We do understand that insurance payments are sometimes delayed. You will receive a statement after your insurance has notified us of any amount that is the responsibility of the patient/insured.
Private pay accounts are expected to pay at the time service is rendered.
A copy of our Financial Policy is given to all new patients prior to or at their first visit in our office. If you would like a copy of our Financial Policy at this time, click here to download and print it. (requires Adobe Acrobat Reader)
If you have any further questions regarding our Financial Policy, your bill or insurance questions, please contact our business office at (707) 546-1922.
We welcome “outside referrals”, these referrals are from physicians not affiliated with Santa Rosa Orthopaedics (SRO). For patients who are referred “ outside” of the SRO system we do not take the following insurance.
- Blue Cross
- Blue Shield
- Some (but not all) Cigna plans
New outside SRO patients are asked to contact their physician’s office and have a PT or OT prescription sent to SRO: By Email: to email@example.com or FAX to 707-569-8630, attn: Katie H.
At the Santa Rosa Orthopaedic Medical Group, our physicians and staff pride themselves on their expertise in managing and treating work-related injuries and illnesses covered under Workers’ Compensation. We provide state-of-the-art care for specific injuries and cumulative trauma disorders.
SRO’s board certified, fellowship-trained surgeons are recognized as foremost authorities within their respective orthopaedic specialties. Our diverse practice includes physicians focusing on:
- Sports Medicine and Arthroscopy
- Orthopaedic Trauma and Fracture Care
- Spine Surgery
- Joint Replacement
- Surgery of the Hand and Upper Extremities
- Foot and Ankle Disorders
- General Orthopaedic Surgery
- Nerve and Microsurgery
Comprehensive Medical Care
SRO understands the importance of providing quality medical care to every injured worker. We also appreciate the complexity of coordinating such care with insurance adjusters, nurse case managers, attorneys, and employers.
Our dedicated staff provide all the relevant information to the involved parties while expediting medically appropriate care. Here’s how we achieve this goal:
- Board certified orthopaedists
- Fellowship-trained physicians specializing in sports medicine; spine surgery; total joint arthroplasty; hand, elbow, and upper extremity reconstruction; foot and ankle reconstruction; trauma care.
- Primary treating physicians
- Secondary Treating Physicians
- Second-opinion consultations
- Medical-legal reports
- MRI scan evaluation, x-rays, and physical rehabilitation and hand therapy
- Efficient medical records management
- Prompt, thorough communication
SRO’s surgeons and staff are dedicated to restoring our patients active lifestyle. While their specialties differ, SRO surgeons share a common commitment: to treat every patient with compassion and excellence.
Your First Step Toward Better Health
You are invited to schedule an appointment with the Santa Rosa Orthopaedic Medical Group by calling (707) 546-1922. You may request to see a specific physician, or you may choose to be referred to any of our outstanding physicians according to the specific specialty you require or by earliest availability.
Workers’ Compensation Contact Numbers (Select Workers Compensation Tab)
NOTICE: Making a false or fraudulent workers compensation claim is a felony subject to up to 5 years in prison or a fine of up to $50,000 or double the value for the fraud, whichever is greater, or by both imprisonment and fine.
We try our best to handle your requests for prescription refills quickly. To order a refill, please call your pharmacy, and they will request your refill from our office.
Please do not contact the physician on call after normal business hours. Our physicians handle a high volume of emergency calls and we ask that our patients play an active role in monitoring the status of their own prescriptions, and plan ahead for weekends and holidays. In general we would appreciate it if you would allow at least 48 hours for prescription refills to be processed as in many cases your physician may be in surgery and not receive your request until the following day.